jb8 Privacy Policy —
Your Information Is Safe With Us

jb8 ("we", "us", "platform") is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This privacy policy explains what information is collected about you when you use the jb8 website (jb8.cam), register an account, use our services, or contact us — as well as how that information is used and what your rights are.

This privacy policy applies to all data processing activities related to the use of jb8's services. By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services. For any questions, contact us at: [email protected].

jb8 may collect various types of information about you. This information comes mainly from two sources: (a) information you provide to us directly, and (b) information collected automatically while you use our services.

2.1 — Information You Provide Directly

• Full name, date of birth, and national identity information (for identity verification)
• Email address and mobile number
• Residential address
• Payment information — such as bKash, Nagad, Rocket, or Upay account numbers; bank account details
• Username and password chosen when creating your account
• Information provided when contacting our support team
• Preferences and limit information provided when filling out responsible gaming forms

2.2 — Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and technical device details
• Activity logs on our website — which pages you visited and how long you spent
• Transaction history — deposits, withdrawals, and betting activity
• Information collected through cookies and similar tracking technologies
• Location data (only with your consent)

2.3 — Information Received from Third Parties

We may receive information from identity verification service providers and payment processing partners, used primarily for fraud prevention and ensuring legal compliance.

jb8 uses your information for the following legitimate purposes:

3.1 — Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Running betting and gaming services smoothly
• Distributing bonuses, promotions, and VIP benefits
• Providing customer support via live chat and email

3.2 — Security and Compliance

• Verifying identity and confirming age (for users aged 21 and above only)
• Preventing fraud, money laundering, and other unlawful activities
• Maintaining SSL encryption and security measures
• Meeting applicable legal obligations

3.3 — Service Improvement

• Improving website performance and user experience
• Identifying and resolving technical issues
• Analyzing user preferences to deliver more relevant services
• Monitoring user behavior to ensure responsible gaming

3.4 — Communications

• Sending important account notifications
• Sending promotional information (only with your consent)
• Sending transaction confirmation messages

jb8 never sells or rents your personal information to third parties. However, in certain circumstances we may share your information with the following parties:

4.1 — Service Provider Partners

With payment processors (bKash, Nagad, Rocket, Upay, and bank transfer operators), identity verification providers, and technology service providers — but only the information necessary for them to carry out their specific functions. These partners are bound by confidentiality agreements with us.

4.2 — Legal Obligations

When disclosure of information is legally required to comply with a court order, a lawful request from a government authority, or applicable law.

4.3 — Business Restructuring

If jb8 is merged, acquired, or its assets are transferred, user information may be transferred as part of that transaction. In such cases, we will notify you in advance.

4.4 — With Your Consent

Outside of the cases mentioned above, we will not share your information without your explicit consent.

The jb8 website uses cookies and similar technologies. Cookies are small text files stored on your device that help our website function more effectively.

5.1 — Types of Cookies We Use

• Essential Cookies: Essential for the website's core functionality — such as maintaining your logged-in state and ensuring security.
• Functional Cookies: To remember your preferences and settings — such as language selection.
• Analytics Cookies: To analyze website usage and improve performance.
• Security Cookies: To prevent fraud and misuse.

5.2 — Cookie Controls

You can choose to decline cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some core website features to stop working and you may not be able to log in properly.

jb8 uses industry-standard technical and organizational measures to keep your personal information secure.

6.1 — Security Measures

• SSL encryption — all data exchanged between your browser and our servers is encrypted
• Secure data storage — sensitive information is stored in encrypted form
• Access controls — only authorized personnel have access to the information they need
• Regular security audits and testing
• Two-factor authentication
• Firewalls and intrusion detection systems

6.2 — Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. After an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention purposes.

In the event of a security breach, we will notify you in a timely manner as required by law.

Our servers and technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. Whenever such transfers occur, we ensure that:

• The receiving party provides protection equivalent to our privacy standards
• Appropriate contractual safeguards are in place
• All transfers are carried out securely via SSL encryption

jb8's services are intended for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor is using our services or that we hold their information, we will delete that information immediately and close the associated account.

If you believe we hold information about a minor, please contact us at: [email protected].

You have the following rights regarding your personal information. Contact us to exercise these rights:

9.1 — Right of Access

You may request a copy of the personal information we hold about you.

9.2 — Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected.

9.3 — Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

9.4 — Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

9.5 — Right to Object

You have the right to object to the processing of your information for certain purposes, including marketing communications.

9.6 — Withdrawal of Consent

You may withdraw any consent you have previously given at any time. This will not affect the lawfulness of processing carried out before the withdrawal.

Our website may contain links to third-party websites. Clicking on these links will take you outside the scope of our privacy policy. jb8 is not responsible for the privacy policies or data protection practices of other websites. We recommend that you read the privacy policy of any third-party website before using it.

Our technology partners and game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft operate under their own privacy policies.

jb8 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on our website. Continued use of the service after changes have been made will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this policy always indicates the most recent version. We recommend that you review this policy regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support on our website (in Bengali)

We will try to respond as quickly as possible after receiving your request. Ensuring the proper protection of your information is our priority, and we take every complaint seriously.

For more information about your rights regarding our privacy policy, you can also visit our FAQ page and Terms and Conditions page.